Improve customer satisfaction with instant visual remote support.
Our instant remote visual assistance system delivers a smoother, more cost-efficient customer service.
Connect your customers or colleagues for instant advice, support, and rapid resolution of frequently occurring faults with our intelligent remote assistance solution, mXremote.
Your experts can start providing remote assistance in 3 simple steps.
Step 1 – Log in online to the mXremote system.
Step 2 – Send a private session link (via email or SMS) invitation to your customer or colleague.
Step 3 – Wait for them to join the call and start to ‘see what they see’.